Privacy Policy – Cristalloo

Effective Date: [20/04/2026]

At Cristalloo, we are committed to protecting your privacy and ensuring transparency in how your information is collected and used. This Privacy Policy outlines how we handle your data when you interact with our website Cristalloo Surfaces.

1. Information We Collect

We collect personal information through website interactions, including:

• Name
• Phone Number
• Email Address
• Company / Project Details (if submitted)

This information is collected when you:

• Fill out inquiry or contact forms
• Request product details, catalogs, or quotations
• Engage with us for business or project inquiries

2. How We Use Your Information

We use the collected data strictly for business purposes, including:

• Responding to inquiries and providing customer support
• Sharing product information, quotations, and updates
• Managing business communications and follow-ups
• Improving our services and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Advertising & Marketing Practices

Cristalloo runs digital advertising campaigns through:

• Meta (Facebook & Instagram Ads)
• Google Ads

These platforms may use cookies or tracking technologies to measure campaign performance, deliver relevant advertisements, and understand user interaction with our website.

Note: We do not use Google AdSense or display third-party ads on our website.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic and behavior
• Support advertising and remarketing campaigns

Users can control or disable cookies through their browser settings.

5. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, data loss, misuse, or disclosure.

While we follow industry best practices, no digital platform can guarantee complete security.

6. Third-Party Services

We may use trusted third-party tools such as CRM systems, analytics tools, and advertising platforms to operate our business efficiently. These providers are obligated to protect your data and use it only for authorized purposes.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below.

8. Contact Information

9. Policy Updates

Cristalloo reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.